Refund and Returns Policy

Return Policy

• Returns are accepted within 7 days of delivery for defective or damaged items.
• The item must be unused, unwashed, and in original packaging with all tags intact.
• Proof of damage (photo/video) may be required for verification.

Note: Items purchased on sale or under promotional offers may not be eligible for return.

Return Process

• Contact us at [insert email/phone] within 7 days of delivery.
• Share your order ID and proof of issue.
• Once approved, our support team will guide you through the return process.
• Ship the product to the provided address using standard courier.

Refund Policy

• Approved refunds are processed within 7 working days after inspection of the returned item.
• Refunds are credited to the original mode of payment.
• Shipping charges are non-refundable.

Exchanges

At this time, we do not offer direct exchanges. Please place a new order after your return/refund is processed.

Non-Returnable Items

• Perishable goods, personal care items, customized products, or those marked “Final Sale” are non-returnable.